How and When Will I Be Invoiced?

Invoicing
Invoices are sent by email to your property's primary contact (the Admin Account email), along with the finance contact provided during onboarding. Most WiseFins clients are billed on an annual basis, covering a full year upfront, invoiced shortly after your subscription rollout and then annually thereafter.

Payment Terms
Invoices are due within 30 days of the invoice date.

How to Pay
Payment is made via bank transfer, typically processed at the start of your billing period (the day your subscription rolls out).

Reviewing an Invoice
If you have a question or dispute about an invoice, let us know within 8 days of the invoice date via our support chat or by emailing [e-mail]. If we don't hear from you within that window, the invoice is considered accepted.

What's Included
Your subscription fee covers your subscribed features, hosting, platform maintenance, and email-based User Support. Services outside this scope (e.g., custom development, additional consulting) are quoted and billed separately.